Question 1

What are the hours of operation for Allforthewag?

Accepted Answer

Our hours of operation are Monday to Friday, 7:00 AM to 8:00 PM, and weekends, 9:00 AM to 8:00 PM.

Question 2

What are the rates for playcare at Allforthewag?

Accepted Answer

Playcare costs $49.99 for up to 10 hours. Half Day Playcare costs $29.99 for up to 5 hours, with $10 per additional hour after that, capped at the $49.99 full-day price. Package #1 includes 10 playcares at $42.99 each, totaling $430. Package #2 includes 20 playcares at $38.99 each, totaling $780. Packages must be used within 90 days of purchase, with no refunds or extensions.

Question 3

What are the rates for sleepovers at Allforthewag?

Accepted Answer

Sleepovers cost $74.99 for 24 hours. For stays of 6 days or more, the rate is $64.99 per day, and for stays of 13 days or more, the rate is $59.99 per day. If pick-up is after 24 hours, please add a full day or half day playcare. When booking a sleepover, book until the night before, as an overnight carries onto the next day.

Question 4

What is the policy for weekend services at Allforthewag?

Accepted Answer

All weekend services take place at 333 Communipaw Ave, Jersey City. The location at 205 15th Street is closed on weekends.

Question 5

Where are sleepovers conducted at Allforthewag?

Accepted Answer

All sleepovers are conducted at the new location at 333 Communipaw Ave, Jersey City. Dogs must be dropped off and picked up from that location for sleepovers.

Question 6

What should I do if I need more than 10 hours of playcare for my dog?

Accepted Answer

If you need more than 10 hours of playcare, please add Playcare All Day for an additional $10.

Question 7

What is the last-minute booking fee at Allforthewag?

Accepted Answer

Bookings made after 7pm or for same-day service incur a $10 last-minute fee. Booking in advance allows us to staff properly and plan for the day.

Question 8

What should I pack for my dog's stay?

Accepted Answer

Please label everything (food, leash, etc.) and write food instructions down on the reservation notes. Common items to pack include food, instructions, medication, bed, special treats, and something to remind them of home. Pack food in single serving bags to ensure correct feeding per meal. Refrigerators are available for any refrigerated meals.

Question 9

What is the pick-up and drop-off schedule for Allforthewag?

Accepted Answer

The pick-up and drop-off schedule for Allforthewag is Monday to Friday from 7am to 9am and 5pm to 7pm. No pick-up and drop-off services are available on holidays or weekends.

Question 10

Do play care packages expire?

Accepted Answer

Playcare packages must be used within 90 days of purchase. No refunds or extensions are available for playcare packages.

Question 11

How do the dogs sleep at night?

Accepted Answer

We try and follow your rules when it comes to bedtime. If you crate we can crate, but as long as they show us they are not destructive or like to mark everywhere they have free range to sleep where they'd like.

Question 12

What's your cancellation policy?

Accepted Answer

We get that life happens, so here's how it works. Sleepovers (boarding): cancel with at least 24 hours' notice and there's no charge — within 24 hours, the stay is charged at the full rate. Daycare isn't subject to the 24-hour window, but same-day cancellations and no-shows are non-refundable. During holidays and peak periods (Memorial Day through Labor Day, Thanksgiving week, and Dec 20–Jan 2), sleepover cancellations need 7 days' notice or the full reserved stay is charged.

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